Consistent Care: The Real Reason for Rebooking On Time


Before. In this photo the client is still wearing the black drape.






I hate going to the dentist! It’s not that I hate dentists. I finally found one I really like. But there are so many that I don’t trust. I go in for a toothache, and they give me an estimate to reconstruct my mouth for $18,000 using new technology from NASA. It feels like they’re trying to sell me things I don’t need.

I’m sure some people feel this way about their hair stylist. “We just finished, why are you trying to rebook me?”

I had a beautiful client come in recently who reminded me why regular rebooking is important for the client. She had just moved into town, had a job change (she has the COOLEST job BTW), etc. Consequently, she couldn’t see her previous stylist, and hadn’t found a new one that she trusted. And she ended up waiting longer than normal to get her highlights touched up. I have done this myself so many times, I can’t even count!

The truth is that waiting too long not only affects the way your hair looks now, it makes it more difficult for your stylist to get the color you want and a perfect match. Here’s how it works: After a color treatment your hair continues to grow. Highlights are added to small groups of hair for best effect. If you wait too long, the hair grows out and can leave the appearance of lines, hazing, or other color inconsistencies in the overall canvas of your hair. When that happens your stylist is not just working on highlights. They are working to cover up the problem areas in your hair. This means you could be spending more time in the salon, and you may not even know why. In some cases, it may take a second visit to get a perfect color match. All of this means more time and money out of your life. Not good.

If you are in this situation, don’t worry. Most stylists can make these kinds of corrections. But once you finally get the look you want, your stylist will offer to rebook your next appointment before you leave so that you have greatest chance of keeping the look.

If you’ve waited too long between highlights, I’d love to help you! You can book here. And as I have written elsewhere, you are the boss. My number one priority is to listen to you. I will never use pressure tactics to sell you stuff you that don’t need from NASA.

Also, if you are a dentist, I love you! And I brush and floss everyday.

Follow me on Instagram @Grateful_head
Side by side highlights

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